Infos
FAQ
TICKET INFO
The Weekend Ticket gives you access to the campsite and festival grounds for the entire festival weekend and allows you to attend the live program.
In addition to the Weekend Ticket, you can also get the Premium Ticket for more comfort including Fast Lane, Sani and Bus Flat and other benefits. You can find all the benefits in the ticket information.
If you want to park your car in our central parking lot on the main road, you will need a Car Parking Add On in addition to your Weekend Ticket.
If you want to park your car next to your tent or have a camper/caravan, you will need a Car/Caravan Camping Add On in addition to your Weekend Ticket. Premium Ticket holder have the Car/Caravan Camping ticket already included in their ticket.
Car/Caravan Camping:
✔️ Price per vehicle
✔️ Camping next to/in the vehicle on the camping site
⚠️ valid for 1 x vehicle up to 3,5 t total weight and maximum length of 8 m
⚠️ valid only in combination with a weekend festival ticket
ATTENTION: Only the information in the vehicle registration document is decisive here
Our camping areas are divided into areas for tent only camping and car/caravan camping.
If you want to camp right next to your car or caravan, you will need a car/caravan camping ticket from our ticket shop.
Please note: Premium customers do not need to buy an extra car/caravan camping ticket. This is already included in the Premium ticket.
You can find all other important information and services in our camping info section.
The Car/Caravan Camping Add On is valid per vehicle with up to 4 people. If you are a group of e.g. 4 people with weekend tickets in one vehicle, you only need one Car/Caravan Camping Ticket.
Our festival ticket phases are like a journey through time. There is a certain contingent in all ticket phases. When one is exhausted, all tickets of that price category have been sold - meaning we jump to the next ticket phase.
Here's the thing: The earlier you grab your ticket (e.g. phase 1), the more you save. We want our loyal festival goers to be rewarded and get the best prizes. So be smart, grab your ticket early and enjoy the time of your life together with us 🥳🎶.
If you have problems with your ticket, please contact ticketing@goodlive.ag.
No, tickets cannot be exchanged or returned.
You can transfer the ticket as follows:
- Click on "Manage order" in the confirmation email and set up the password for your Universe account.
- Login to your Universe account.
- Click on "Transfer ticket"
Change ticket name
- Click on "Manage order" in the confirmation email and set up the password for your Universe account.
- Login to your Universe account.
- Click on "Edit guest information"
Never buy tickets via other resale platforms. We can only guarantee the validity of tickets sold directly via our ticketshop.
There will be no cash register on site. Ticketsales will only be available online here. We advise you to buy tickets from home since we cannot guarantee a solid mobile data reception at the festival ground.
KULTURPASS
Yes, you can!
The KulturPass is an offer from the German government to make it easier for young adults to access cultural activities.
splash! is also taking part in this initiative and you can redeem this credit for your splash! ticket here. You can find detailed instructions here and all further information on the KulturPass homepage.
We got you! You can choose between different voucher codes in the KulturPass app. You can find detailed instructions here.
CAMPING
You and your friends have free choice of space on the BLUE and PURPLE tent-only camping areas. This also applies to the PREMIUM campsite.
You will be allocated a space on the designated camping areas for car/caravan camping to ensure that everything runs smoothly and all necessary safety requirements are met.
If you want to camp together with your friends, it is best to arrive together.
No we cannot supply power or water for your caravan. Running water will be available at the water fountains and sanitary facilities.
The following applies to all vehicles:
- Maximum length of the vehicle according to the vehicle registration documents: 8.0m
- Perm. total weight of the vehicle according to the vehicle registration documents: 3.5t
Allowed: Trailers with associated towing passenger cars, motor homes, caravans with associated towing passenger cars, folding trailers with associated towing passenger cars, and vans with built-in sleeping accommodations.
The specifications in the vehicle registration certificate apply.
Yes, you can. We want you to have enough shade and protection from rain. However, when choosing your pavilion, please be mindful of the other visitors and do not block an entire soccer field. We want all ticket holders to be able to find a place on our camping grounds.
In case of oversized setups or complaints, the instructions of our staff must be followed.
Basically, you can leave the camping ground anytime. Although entering and leaving the car camping grounds is only possible once. Leaving the camping grounds with your vehicle will revoke your car camping ticket validity.
splash! festival presented by Telekom is for everyone! We have been implementing accessibility concepts on the festival site for many years. In addition to grandstands, separate access routes and dedicated sanitary facilities, there is also a low-barrier campsite right next to the concert area that can be used if required. The accessibility of the regular campsite cannot be guaranteed due to the natural conditions.
You will find all further details in our camping info section soon.
Barbecuing is generally permitted in the camping areas. However, this permission may be withdrawn by the festival management due to current weather conditions and fire protection measures.
Open fires and gas cylinders are prohibited on the entire site. Exceptions are TÜV-certified gas installations in mobile homes and caravans, as well as camping gas cartridges up to 500g.
For all guests who also want to use water toilets, showers or the festival shuttle, a flat rate will be offered for unlimited use of these services.
PREMIUM purchasers will receive these flat rates pre-charged as soon as they receive their festival wristband.
Glass containers are strictly prohibited on festival and camping grounds. You can only bring non-alcoholic beverages in 1,5l Tetra Pak containers or foldable drinking bottles to the festival grounds. Drinking water is available at the water fountains free of charge.
As every year there will be a bus shuttle between the camping site and the festival area. Visitors with a Shuttle Flatrate ride on these shuttles for free. For visitors with a premium ticket, the premium shuttle is available. Alternatively, you can also reach the festival area by foot. The walk takes about 15 to 20 minutes and leads along the Gremminer See.
SAFETY
To ensure that all visitors feel safe and comfortable, your cooperation is required.
Here you will find the most important safety rules at a glance:
- Basically: use your common sense. Be considerate of others and help other people if needed. Of course, you can always approach our awareness staff or other employees who can then provide further support.
- We do not tolerate racist, sexist or discriminatory behavior of any kind. Anyone who does not comply with this runs the risk of being excluded from the festival.
- No glass is allowed on the entire site due to the high risk of injury.
- Barbecues are permitted on the campsite in the containers provided for this purpose (see permitted and prohibited items). Please always follow the instructions of our staff.
- Open fires are prohibited for fire safety reasons.
- Weapons are prohibited on the entire site. Cutlery is allowed on the campsite, but unfortunately not on the festival grounds.
- Noise level on the campsite: Of course we want you to have as much fun as possible at our festival around the clock.
- And even if some of you have a long party breath and inexhaustible energy for 3 days in a row, we still ask you to keep the background noise as low as possible, especially at night on the campsite, and to be considerate of those who might want to relax a little so that everyone has enough energy for the next day.
- Stages and crowd barriers: Due to large crowds, various areas in front of the stages may be temporarily closed. This is solely for the safety of visitors and due to official requirements. Again, please be considerate of others and follow the instructions of the staff.
On the festival site, our security staff will ensure that the entire event runs safely. You and your bags will be checked when you first enter the campsite to prevent you from carrying dangerous items. In addition, all guests will be checked when entering the concert area.
FESTIVAL
In the festival area you will find a variety of food and beverage stands. Here you can snack through different types of streetfood and will find something for every taste. Of course there are also vegan and vegetarian offers. The same goes for the camping site, of course.
The closest supermarkets are in Gräfenhainichen, a three to four kilometer walk from the campground. You can also get drinks at the mini-market on the campsite.
FESTIVAL PROGRAM
As with all festivals, clashes in the timetable cannot be avoided at splash! Festival presented by Telekom. This can be due to production reasons, but also to the tour routing of the artists, contractual conditions or safety aspects like the maximum capacity of the areas in front of the stages. If your two favorite acts are playing at the same time, you can of course switch between the shows at any time.
Depending on the size of the stage and the complexity of the concert production, extensive reconstruction measures are necessary between the shows, which take some time. This is the only way we can guarantee you the best possible stage and sound experience.
A festival with over 140 program points is subject to a lot of planning factors, which can still shift until shortly before the event. Since we want to present you a timetable as reliable as possible, it will be published only a few weeks before the festival.
This can have various reasons, such as tour routing and thus the availability of your favorite acts. By the way, on Instagram we regularly start polls about which acts you would like to see next year and take your suggestions into account in the booking process. We also look forward to your input in our visitor survey after the festival!
Of course we hope not. However, cancellations are unfortunately beyond our control. We unfortunately can't exclude that artists can't come to the festival in time or not at all, e.g. because of health reasons or because flights are cancelled. However, as in every year, we will make every effort to find a worthy replacement, even in the case of last-minute cancellations.
03 – 05.07.2025
Ferropolis